FAQs

Got questions? We've got answers! If you don’t find what you’re looking for below, feel free to email us anytime at info@chicloop.shop

1. How long does it take to get my order?
Most orders are processed within 1–2 business days, and shipping usually takes 3-7 business days.

You'll receive a tracking number as soon as your order ships.

2. Do you ship worldwide?
No! We only ship within United States.

4. Can I change or cancel my order?
If you need to make changes, email us within 6 hours of placing your order. Once it’s processed, we can’t guarantee edits.

5. What payment methods do you accept?
We accept all major credit/debit cards including Visa, Master card, Amex, Discover, JCB.

4. Is it safe to shop on your site?
100% yes. Our site is secured with SSL encryption to keep your data safe and your checkout worry-free.

5. What’s your return policy?
We offer 30-day returns from the date of delivery. Items must be unused, unwashed, and in original packaging.

6. How do I return an item?
Just email us at info@chicloop.shop with your order number and reason. We'll take care of the rest.

7. Do you offer refunds?
Yes! Once we receive and inspect your return, your refund will be processed within 5–10 business days.